1. Operations Department (OP) 

Background
The Polish Catholic Mission in England and Wales (Polska Misja Katolicka w Anglii i Walii) supports a network of local Polish Catholic parishes and pastoral centres serving Polish communities across England and Wales. Through its central office and local missions, the organisation provides pastoral, administrative, financial and operational support to ensure the effective delivery of its charitable and religious activities. The Mission is committed to serving its communities with professionalism, integrity, collaboration and respect.

Why Join Us?
This is an exciting opportunity to join a respected national charity and develop a broad range of professional skills in operations, administration, finance, project coordination and organisational development.
Working at the Head Office of the Polish Catholic Mission in England and Wales, you will gain valuable experience across multiple areas of the organisation while supporting a network of parishes and communities throughout England and Wales. You will work closely with senior leaders, clergy, parish representatives and external stakeholders, providing exposure to a wide variety of operational and organisational activities.
This is a role with genuine variety, responsibility and scope for development. The successful candidate will have the opportunity to contribute to the improvement of systems and processes, support national projects and initiatives, and play an active role in the continued development of the Mission's services. It is ideally suited to someone who enjoys learning, taking initiative, building relationships and making a positive impact through their work.
In return, we offer a supportive and collaborative working environment, flexible working arrangements, opportunities to develop new skills and broaden your professional experience, and the chance to make a meaningful contribution to one of the largest Polish charitable organisations in the United Kingdom.

Job Title - Assistant Office Manager (Operations / Office Coordination) [SK1.1]

Location
Polish Catholic Mission – Head Office London - 4 Devonia Road, London N1 8JJ

Contract
Full-time, permanent

Working Hours
40 hours per week (incl paid lunch break)
Flexible working hours within core-time start and finish:
•    Start between 8:00am and 10:00am 
•    Finish between 4:00pm and 6:00pm 
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Job Description
The Assistant Office Manager plays a key role in supporting the day-to-day activities of the Polish Catholic Mission and its network of local parishes across England and Wales.  The postholder will provide operational, administrative and banking support, ensuring that systems, processes and communications are managed efficiently and professionally. The role requires excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities while maintaining high standards of confidentiality and customer service.

Key responsibilities include:   
Office Administration
•    Maintain operational task lists and monitor progress against agreed deadlines. 
•    Manage incoming correspondence and coordinate document management systems, including digital records and OneDrive. 
•    Prepare, update and maintain policies, procedures and operational documentation. [SK2.1]
•    Support the development and continuous improvement of administrative processes. 
Operational Support
•    Respond to telephone and email enquiries from local Polish Catholic parishes. 
•    Coordinate training events, retreats, meetings and organisational events, including logistics, materials, bookings and financial reconciliation. 
•    Support parish projects, grants and funding applications. 
•    Maintain asset registers and operational records. 
•    Assist with parish administration matters including utilities, local authority matters, legal correspondence and general operational enquiries. 
•    Administer parish deposits, loans and repayment schedules. 
•    Support the administration of grants and charitable funding programmes. 

Finance and Banking Administration
•    Prepare domestic and international payments in accordance with delegated authority procedures. 
•    Process invoices and maintain accurate financial records. 
•    Open and close bank accounts and manage user access to online banking systems. 
•    Administer banking platforms including Barclays, Lloyds Business and Lloyds Commercial. [SK3.1]
•    Support the administration of parish banking arrangements. 
•    Manage payment platforms and related systems including Dona, SumUp and Stripe. 
•    Update standing orders and recurring payment arrangements as required. 

General
•    Work collaboratively with colleagues, clergy, volunteers and external stakeholders. 
•    Maintain strict confidentiality and compliance with data protection requirements. 
•    Undertake other duties commensurate with the level of the role as reasonably required. 
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Essential Criteria
Applicants must demonstrate:
•    Fluent spoken and written Polish and English. 
•    Excellent organisational skills with the ability to manage competing priorities and meet deadlines. 
•    Good understanding of GDPR, confidentiality requirements and professional administrative practices. 
•    Strong IT skills including Microsoft Office 365 and document management systems. 
•    A strong team player who can demonstrate they can work as part of a national team and at the same time, managing their own priorities.
•    Someone who can deliver a piece of work to the end point.
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Desirable Criteria
•    Experience of process improvement, digitalisation or systems implementation. 
•    Experience of banking, finance administration or payment systems. 
•    Experience working within a charity, faith-based organisation or multi-site organisation. 
•    Experience in an administrative, operational, office management, legal or similar support role. 

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Behavioural Indicators
Successful candidates will demonstrate:
•    Professionalism and a high standard of personal conduct. 
•    Strong interpersonal and communication skills. 
•    Accuracy and attention to detail. 
•    A collaborative and supportive approach to teamwork. 
•    Integrity, discretion and sound judgement when handling sensitive information. 
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Recruitment Process
Closing Date
12:00 noon on Monday 6 July 2026
Interview Date
Second half of July 2026
Application Requirements
Applicants should submit:
•    A current CV (maximum 3 pages). 
•    A supporting statement (maximum 1,000 words) explaining how they meet the essential criteria. 
•    Contact details for two professional referees. 
Applications received after the closing date may not be considered.
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Other Information
Applicants must have the right to work in the United Kingdom. A full UK driving licence and access to transport would be advantageous, as occasional travel to parishes or events may be required.  
The Polish Catholic Mission in England and Wales is committed to creating a supportive, inclusive and respectful working environment. The successful applicant will be expected to support the values, aims and mission of the Polish Catholic Mission and to work in a manner that respects and upholds its Catholic identity, whilst maintaining a professional and welcoming approach to all those it serves.
 

For further information about the role or to apply, please contact PCM at: office@pcmew.org